All of our cakes are created specifically for your event, which gives you all the creative power! But if you aren’t sure what direction to head in please email or call us and we will be glad to help inspire you! There are a lot of different factors to consider when creating your cake. The shape, color, design embellishments, fondant versus buttercream, what flowers will be used, etc. These elements will determine the final cost of your particular cake.

Terms and Conditions for custom cakes:

1. Confirmation: Orders will be guaranteed to be scheduled into production ONLY when full payment or deposit is received.
2. Deposit: To secure a slot on production, full payment is required for order under $250. For orders over $500, a 50% non-refundable deposit is due at time of booking date. Payments must be made by cash, major credit cards.
3. Cancellation:  A flat design & consultation fee of $75 will be charged if the cancellation is less than 1 week before due date. No cancellation within 72 hours from project due date.
4. Delivery: We offer reliable and courteous delivery. Setup is not included. Please make sure receiver for cakes will be there at the time of the event. If we arrive at your home or venue at time of delivery and no one is there, we will bring the cake back to the studio and you will be responsible for pick up.
5. Media release: Emma’s reserves the rights to openly discuss, post images of all baked goods we worked on 24 hours following the event. If this is an issue for you or your client, please send us an email.
6. Allergy: Our products may contain or come into contact with dairy, wheat, nuts, soy, and other allergens. Even though some of our desserts may not contain soy, dairy, wheat, peanuts, tree nuts, seeds, or any other allergy/health-related food items, all the above are used throughout Emma’s kitchen. While we are EXTREMELY careful not to cross-contaminate, those with severe nut, soy, dairy, gluten, or any other food allergies should exercise extreme caution and use your own discretion.
7. Flowers: Sugar flowers require at least 1-2 weeks advanced notice. If fresh flowers are desired, please ask your florist for flower arrangement.
8. GUARANTEE: It is always our goal to more than satisfy you. However, Emma’s will be NOT be held responsible should any damage occur to the product after delivery/pick up is completed.  Please note that direct sunlight and temperatures of 22 degrees Celsius and higher may have drastic and adverse effect on any cake.